I hope all is well with everyone. The decision to close was very difficult for us, and is taking a toll on me personally. I could barely sleep last night. Our family has had deep roots in New Bedford for over 100 years and I spent hours thinking about how we could help our community during this difficult time. The biggest challenge is keeping our team and patrons away from the risk of affecting themselves or anyone around them.
Our initial intention was to continually provide quality meals and drinks to our loyal patrons. However, this past weekend opened our eyes to the need for change.
We were overwhelmed with the demand.
The result was counterproductive to all the attempts at social distancing. Our takeout area was packed with people so closely that they touched each other. Our delivery drivers were put at risk entering so many homes by request. Drivers from the thrid party sites like UberEats and DoorDash waited among our patient guests. And our kitchen was so surprisingly busy that the wait for food reached an unprecedented 90 minutes.
Even though we have closed for regular business, we want to continue to offer food and service to those who have trusted us for so many years to do just that. We’ve been brainstorming ideas and developed the following possibilities for pre-order days in advance:
1. Prepared family trays to cook at home.
2. Hot meals scheduled for different pick-up times on certain days or delivered only to a doorstep.
3. Bulk food items (chicken breast, seafood, ground beef) that may be more easily accessible through our food vendors
4. Necessities such as toilet tissue or paper towels.
5. Bottled water
6. Guidance on how to prepare enjoyable meals at home
Please tell us in the comments below what could make this time easier and safer for you.
Jesse DeSouza, Co-Owner & Head Chef